Cheyenne BOPU

"Collins wrote "I can’t imagine the horror of waking up to the sound of breaking glass and rushing water."

One area resident told Townsquare Media that the damage to her family's home has been estimated at $80,000, and she says their insurance won't cover the cost of the damage.

Customers are being told, however, that they should avoid using hot water or doing laundry while the water is discolored.

Although the algae have been found in the causeway, the release says it has not been found in the reservoir itself, which supplies drinking water to the city of Cheyenne.

The algae can produce toxins that are bad for people, pets, livestock, and wildlife.

The discolored water is being seen across south Cheyenne.

The caller poses as a BOPU employee to get credit card information from victims.

With the arrival of cold weather, the BOPU is reminding people to make sure their water pipes are ready for winter.

The daytime watering restrictions are an annual event, designed to conserve water during peak usage times of the year.